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Study of Client Satisfaction Level in Hindustan Zinc Ltd.
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Study of Client Satisfaction Level in Hindustan Zinc Ltd.


.pdf   Study of Client Satisfaction Level.pdf (Size: 6.11 MB / Downloads: 214)

Introduction of Vedanta Group:

Vedanta, an over US $ 8.2 billion, Vedanta Resources plc (‘Vedanta’) is a London listed FTSE 100 diversified metals and mining major. The group produces aluminum, copper, zinc, lead and iron ore and also commercial energy. Vedanta has operations in India, Zambia and Australia and a strong organic growth pipeline of projects. With an empowered talent pool of 30,000 employees globally, Vedanta places strong emphasis on partnering with all its stakeholders based on the core values of entrepreneurship, excellence, trust, inclusiveness and growth.



National presence

Hindustan Zinc Limited (HZL)

Sterlite Industries (India) Ltd (SIIL)

Bharat Aluminium Company Ltd (BALCO)

The Madras Aluminium Company Ltd (MALCO)

Vedanta Aluminium Ltd. (VAL) Lanjigarh

Sesa Goa Limited

Sterlite Energy Limited

Global presence

Copper Mines of Tasmania, Tasmania
Konkola Copper Mines, Zambia
Sterlite Group has also strong presence in Optical cables business through Sterlite Optical Technologies Ltd. (a non Vedanta Company)
Project investments
Vedanta is slated to make a $7.5 billion investment programmed. First phase of $2.2 billion completed on time and within budget. The next phase of $5.3 billion is under implementation and on schedule.




INTRODUCTION OF HINDUSTAN ZINC LTD

Hindustan Zinc Ltd. was created from the erstwhile Metal Corporation of India (MCI) on 10th January 1966 as a Public Sector Undertaking in the mining industry.
Industrial policy Resolution 1956 kept the extraction of ferrous and non-ferrous mineral resources in the core sector keeping the right of extracting the same exclusive to the government. Nationalization of Metal Corporation of India is to been seen in the context. The authorized and paid up capital of the company at the time of nationalization was Rs. 422.53 crores equally divided into 422531900 equity shares of Rs. 10 each.
At the time of nationalization the company was having one mining unit i.e. Zawar Mines, in the State of Rajasthan, one smelting unit i.e. Tundoo Lead Smelter in the State of Bihar and another smelting unit is under construction i.e. Debari Zinc Smelter in the State of Rajasthan – in its hand. The initial production capacity of Zawar Mines unit was 500 TDP and that of the Lead Smelter 500 TPA. After nationalization the government of India’s first task was the completion of the Debari Zinc Smelter under construction and its commissioning. The company has gradually increased its production capacity so as to match the demand supply position of lead and zinc. Today the Company’s market share is about 70% and it is continuously striving for making the country a surplus one in respect of these two metals.



COMPANY’S MISSION STATEMENT:

To be the lowest cost zinc producer on a global scale, maintaining market leadership

To attain one million ton zinc-lead metal production capacity by 2010

To be innovative, customer oriented and eco-friendly, maximizing stake-holder value4



SULPHURIC ACID
Sulphuric acid is produced as a by-product in the manufacture of Zinc by Hindustan Zinc Ltd. The basic layout of hydro and pyro types of plants that give SO2 as the output, which is then used to manufacture sulphuric acid is given below:
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