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Full Version: ECommerce
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ECommerce or Electronics Commerce is a methodology of modern business which addresses the need of business organizations, vendors and customers to reduce cost and improve the quality of goods and services while increasing the speed of delivery. Ecommerce refers to paperless exchange of business information using following ways.
  • Electronic Data Exchange
    Electronic Mail
    Electronic Bulletin Boards
    Electronic Fund Transfer
    Other Network based technologies

ECommerce provides following features

NonCash Payment: ECommerce enables use of credit cards, debit cards, smart cards,
electronic fund transfer via bank's website and other modes of electronics payment.

24x7 Service availability: Ecommerce automates business of enterprises and services

Ecommerce provided by them to customers are available anytime, anywhere. Here 24x7 refers to 24 hours of each seven days of a week. Advertising / Marketing: Ecommerce
increases the reach of advertising of products and services of businesses. It helps in better marketing management of products / services. Improved Sales: Using ECommerce,
orders for the products can be generated any time, any where without any human intervention. By this way, dependencies to buy a product reduce at large and sales increases.
Support: ECommerce provides various ways to provide pre sales and post sales assistance
to provide better services to customers. Inventory Management: Using ECommerce,
inventory management of products becomes automated. Reports get generated instantly when required. Product inventory management becomes very efficient and easy to maintain.
Communication improvement: ECommerce provides ways for faster, efficient, reliable
communication with customers and partners.


Advantages can be broadly classified in three major categories:

Advantages to Organizations
Advantages to Consumers
Advantages to Society

Advantages to Organizations
  • Using ECommerce, organization can expand their market to national and international
    markets with minimum capital investment. An organization can easily locate more
    customers, best suppliers and suitable business partners across the globe.

    ECommerce helps organization to reduce the cost to create process, distribute, retrieve and
    manage the paper based information by digitizing the information.

    Ecommerce improves the brand image of the company.

    Ecommerce helps organization to provide better customer services.

    ECommerce helps to simplify the business processes and make them faster and efficient.

    ECommerce reduces paper work a lot.

    ECommerce increased the productivity of the organization. It supports "pull" type supply
    management. In "pull" type supply management, a business process starts when a request.

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